Frequently Asked Questions
Have a question? Find answers to common questions about getting started and using HomesKE below. Can’t find what you are looking for? or get in touch if you can’t find what you’re looking for?
About HomesKE
What is HomesKE?
HomesKE is a property platform that connects people looking to buy or rent in Kenya with agents, brokers, landlords, and developers who are listing their properties.
What makes HomesKE different?
We’re doing things a little differently by making verification part of the property search. Our approach includes checks on listers and ownership checks against official property records, where available. We want to help you explore your options with greater confidence before taking the next step.
What does “verified” mean on HomesKE?
Verification means our team has reviewed relevant information and supporting records as part of our checks. Lister verification relates to the person or business advertising a property, while property verification relates to the listing and supporting ownership information.
These checks help reduce uncertainty, but they cannot guarantee that every detail is accurate or remains unchanged. You should still view the property and carry out any further checks needed before making a commitment.
Finding a Property
Is it free to browse HomesKE?
Yes. Everyone is welcome to browse HomesKE and explore property listings for free.
What do I need an account for?
You can browse through HomesKE without an account, but if you want to contact the agent, broker, developer or landlord about the listing you are interested in, you will need to create an account to contact them through the listing page.
What types of properties can I find?
You can explore properties for sale, properties to rent, land, and new developments in Kenya. Available listings will vary by location and property type.
Can I use HomesKE if I live outside Kenya?
Yes. You can explore listings and contact listers from wherever you are. If you cannot visit a property yourself, consider arranging a viewing through someone you trust and getting independent professional advice before committing.
How do I arrange a viewing?
Once you find a property you’re interested in, create an account or sign to connect with the lister through the listing page. You can then ask about any questions you have, and agree on a suitable viewing time directly with them.
Does HomesKE handle the purchase or rental agreement?
No. HomesKE does not handle the purchase or rental agreement. HomesKE helps people find properties and connect with the people advertising them. Viewings, negotiations, and purchase or rental agreements are handled directly between the relevant parties.
What if a listing seems suspicious or the property is no longer available?
Please contact our support team through the Report problem link that is available on every listing page with a brief explanation of your concern. This helps us review the listing and keep information on the platform useful and up to date.
Listing a Property
Who can list properties on HomesKE?
Agents, brokers, landlords, property owners, and developers can list properties, subject to our verification requirements. You must own the property or have documented permission from the property owner to advertise it.
How do I get started?
Getting started is easy. Create an account, choose the appropriate lister category, and share your details with us for verification. Once your account is approved, we’ll send you a confirmation email. Then, choose a subscription plan that works for you and you’re ready to list your property!
What information do I need to provide?
You’ll need clear property details, including the location, price, property type, features, and recent photographs. We may also request identification, ownership records, or proof that you are authorized to advertise the property, depending on your role and the listing.
How much does it cost to list a property?
The cost depends on your selected subscription plan. Please visit Our Services page for current plans, what each includes, and any available offers.
What should I do when my property is sold or rented?
Please update its status promptly so people know it is no longer available. Keeping your listings current helps avoid unnecessary inquiries and gives property seekers a better experience.
Getting Help
How can I contact HomesKE?
Use the Contact Us page to reach our team. Whether you need help with your account, a listing, verification, or a subscription, we’re here to help.